Refund Policy | AMIT INDUSTRIES

Important: this page does not state a refund guarantee. Refund and cancellation terms for manufactured goods depend on the written agreement for that specific order, because manufacturing work is typically made or scheduled to a customer's requirement.

1. Scope of this policy

This policy explains how AMIT INDUSTRIES responds to refund and cancellation questions. It applies to enquiries submitted through this website and, where a written agreement exists, to orders placed with us.

2. Website enquiries and quotations

Submitting an enquiry through this website is free of charge and does not create a payment obligation. No payment is requested or collected by this website.

A quotation, if issued, is an invitation to discuss commercial terms, not an accepted order. Any advance payment, if agreed for a specific project, is governed by the written terms for that project.

3. Confirmed orders

Where an order has been confirmed in writing, the applicable terms are those recorded in the order confirmation, quotation acceptance or contract for that order. Those terms take priority over this general page.

Circumstances that may affect a refund can include the stage of manufacturing, material already procured, custom work already completed and any agreed inspection or delivery arrangements. Each case is reviewed against the written terms that apply to it.

4. Cancellation

Requests to cancel should be made in writing as early as possible. Whether a cancellation can be accepted, and on what basis, depends on the agreed terms and the work already carried out. We will confirm the position in writing rather than relying on a verbal understanding.

5. Raising a refund request

To raise a refund or cancellation request, contact us with the following details:

Your name, company name and order or enquiry reference
The reason for the request
Supporting information such as photographs, inspection notes or delivery records
The preferred resolution and your contact details

Send requests to contact@amitindustrialworks.com or call +91 7747954599. We will review the details and respond in writing.

6. Your legal rights

Nothing in this policy limits any right or remedy available to you under applicable Indian law. Where such a right applies, it prevails over the general wording on this page.

7. Contact details

AMIT INDUSTRIES
Proprietor: AMIT BANSAL
KHASRA NO. 326/35, 327/35, AMIT INDUSTRIES, KHODA GANESH ROAD, VILLAGE DHANI PUROHITAN, TEHSIL KISHANGARH, Ajmer, Rajasthan, 305801, India
Email: contact@amitindustrialworks.com
Telephone: +91 7747954599
GSTIN: 08AAWPB6765B1ZI